I hear from IT leaders constantly about issues they face trying to protect their organizations at a time when cyberattacks are growing and evolving at an exponential rate. One of the most significant challenges is they don’t have the in-house expertise to combat the many threats coming at them on a 24/7 basis. They realize that tracking risks and fighting evolving threats is a round-the-clock job.
It takes a fully committed focus by experienced people who live and breathe cybersecurity working with the right technology to protect companies successfully. Except many midsize companies don’t have the budget to hire (and rehire) and train (and retrain) full-time security teams or install the devices they need. Even if they could afford the optimal personnel, there is a severe lack of security professionals available for hire today.
That’s why companies are looking outside for help from security providers. Of those, managed detection and response (MDR) companies are proving to be the best option for many. Gartner defines an MDR as a company that provides “customers with remotely delivered modern security operations center (SOC) functions. These functions allow organizations to rapidly detect, analyze, investigate, and actively respond through threat mitigation and containment. This process allows for investigation by experts skilled in threat hunting and incident management that deliver actionable outcomes.”
Here are four reasons why organizations are choosing MDRs to be their remote cybersecurity department.
MDRs already have highly trained security personnel in place with knowledge in areas like threat hunting, endpoint management, ransomware, incident response and security awareness/phishing. They can provide the exact scalable services you need in days, not weeks or months. They can also do much more for much less, eliminating the need to invest in in-house personnel (salary, training, benefits, office space, etc.) or costly security tools and licensing.
Partnering with a full-service MDR can also help you avoid the increasing costs of an attack. In a recent survey conducted by UncommonX, 80% of the respondents said they had to spend up to $249 thousand to recover. The remaining 20% shelled out between $250 thousand and $3.5 million. That doesn’t even include the financial impact to your business due to lost revenue and a sullied reputation. Compared to those figures, the price of working with an MDR to prevent attacks in the first place is well worth the investment.
Even in today’s security environment with ransomware attacks at the top of the threat list, some businesses still put security at the bottom of their priorities list. But many others understand the importance of full-time protection. They know that having a modern strategy to safeguard their organizations against threats and a plan to mitigate them once identified can often be the difference between surviving an attack or sifting through the digital rubble. That’s the level of defense MDRs can deliver.
An MDR provider is responsible for staying up to date with the latest strategies for securing organizations of all kinds. The security tools they deploy and the people they hire stand as a fortress against threat actors. They also have the knowledge and expertise to stay up-to-the-minute on the current vulnerabilities and global hazards. This enables them to point out any gaps or shortfalls in your infrastructure. Then they can provide guidance on what you and your IT team (regardless of size) can do to resolve your specific issues.
Because they have their SOC staffed with the necessary experts around the clock, an MDR provider can detect, investigate, respond, and mitigate security incidents quicker than most in-house teams. They can view all portions of your organization (depending on the vendor), helping to understand the full nature of risks and threats in near real time.
Companies that utilize an MDR provider will benefit from faster mean time to detect (MTTD) and mean time to respond (MTTR), which enables them to resolve security incidents rapidly. MDR providers can coordinate responses, quarantine devices, and block hashes as needed. They can even focus on quickly identifying and mitigating threats before they arise.
Instead of your IT team scrambling to put out fires and call for an “all-hands-on-deck” response to incidents, your MDR provider can manage security situations, pulling you in at a time you have predetermined as ideal. They proactively manage ongoing threats compared to a managed security services provider (MSSP) that generally offers support only after an incident occurs.
Plus, because UncommonX is monitoring and managing security situations full-time, your people won’t have to. Instead, they’re free to proactively focus on your company business goals and other important responsibilities.
To learn more about the benefits of how MDR protecting your organization, contact the UncommonX team to request a demo of our platform and talk about your specific security needs.